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Order Reconciliation

Ensure precise order-level reconciliation for every shipped order with 100% accuracy. Obtain a full breakdown of marketplace commissions, logistics fees, and any additional charges for each order. Capture the final status, identifying whether the order has been delivered or returned, and whether it is paid or unpaid, for a complete and detailed overview.
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Excess Charges at Orders

Easily identify overcharges at the order level. Uncover discrepancies in shipping costs, commissions, and other fees. Set up rules using marketplace rate cards to accurately detect overcharges, including commission, logistics fees, and charges on returned orders.
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Return Reconciliation / Missing Return

Effectively manage return reconciliation by tracking their status as delivered, in transit, or lost. Significant amounts can be lost due to returns that are misplaced during transit or incorrectly marked as delivered by the marketplace. Monitor and address each of these instances to minimize losses efficiently.
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Comprehensive Claims Management

Reclaim up to 2% of GMV from lost returns, warehouse inventory discrepancies, and overcharged orders with our all-inclusive claim management process. This involves identifying the issues, escalating claims, and diligently pursuing resolution with marketplaces until the funds are recovered.
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Unlock your ecommerce potential with OrderCraft

OrderCraft is an all-in-one order management software that optimizes sales operations with real-time tracking, return management, profit tracking, and seamless integration with accounting, inventory, and shipping systems.
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All in one dashboard for your marketplace

Connect your e-commerce marketplace and simplify your life—manage everything from one convenient place with ease.

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